Effective Date: 15/12/2022
Last Updated: 10/11/2025
Tomii Buyers Agents (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information from you when you:
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Complete an enquiry form or contact us through our website.
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Book an appointment, consultation, or call.
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Engage us to provide property advocacy or advisory services.
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Subscribe to our newsletter, blog, or updates.
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Communicate with us by phone, email, or social media.
The types of personal information we collect may include:
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Name, email address, phone number, and postal address.
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Property preferences, budget, and purchase requirements.
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Financial or demographic information relevant to our services.
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Any other information you voluntarily provide to us.
We may also collect non-identifiable information such as IP addresses, browser type, and website usage statistics via analytics tools.
2. How We Use Your Information
We use your personal information to:
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Provide and manage our buyers advocacy, investment, and vendor services.
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Respond to your enquiries and communicate with you effectively.
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Conduct property research and deliver tailored recommendations.
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Improve our website, services, and client experience.
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Send you relevant updates, insights, and marketing communications (you can opt out anytime).
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Comply with legal obligations and resolve disputes.
3. How We Store and Protect Your Information
Your personal information is securely stored using encrypted systems, password protection, and restricted access.
We take reasonable steps to protect your data from unauthorised access, misuse, or loss.
Where we use third-party service providers (such as email systems, CRM platforms, or analytics tools), these providers may store information overseas but must also comply with privacy and data security standards.
4. Disclosure of Information
We will not sell, rent, or trade your personal information.
We may share information only when necessary to:
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Facilitate property purchases or related transactions (e.g., with real estate agents, conveyancers, or lenders).
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Provide services through trusted third-party partners.
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Comply with legal requirements, court orders, or government requests.
All third parties we work with are required to handle your information in accordance with this Privacy Policy and the Privacy Act 1988.
5. Cookies and Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to track usage patterns and improve performance.
Cookies do not identify you personally but help us enhance your browsing experience.
You can disable cookies in your browser settings if you prefer.
6. Direct Marketing
We may send you updates about property insights, market news, or our services that may be of interest to you.
You can unsubscribe at any time by following the link provided in our emails or contacting us directly.
7. Access and Correction
You may request access to, or correction of, the personal information we hold about you at any time.
To do so, please contact us using the details below.
We’ll respond within a reasonable timeframe in accordance with the Privacy Act.
8. Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy or data handling practices, please contact:
Tomii Buyers Agents
Shop 3/108 Glen Iris Rd, Glen Iris VIC 3146
0429 818 011
[email protected]
We take privacy seriously and will respond to your query promptly.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations.
The latest version will always be available on our website.